General Return Policy:
- Returns accepted within 10 days for a refund to the original form of payment.
- No returns accepted after 10 days.
- All sale and discounted items are final sale.
- Receipt is required for returns.
- Tags must be intact, merchandise unworn and in saleable condition.
- Swimwear returns must have the hygienic liner intact.
- Gift with Purchase must be returned if included in the order.
- Accepting returns from LillyPulitzer.com with the order form sheet. Lilly Pulitzer will credit the original form of payment upon receipt.
Online Customers Return Policy:
- Returns accepted within 10 days of receiving the merchandise.
- Customer responsible for shipping the item(s) back to the store.
- Merchandise must be in saleable condition, tags intact, and unworn.
- Swimwear returns must have the hygienic liner intact.
- Credit issued to original payment method excluding shipping charges (shipping refunded only if the wrong item was shipped).
- Gift with Purchase must be returned if included in the order.
- All sale and discounted items are final sale.
Return Instructions for Online Customers:
Address for returns:
The Peppermint Palm
3741 Lexington Road
Louisville, KY 40207
- Include receipt with name, address, phone number, and email address.
- Pack and seal the item(s) securely with return information included.
- Return package must be prepaid.
For questions or concerns about the return policy, contact the store.
